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Data Protection Documentation

Dhaka Casino Privacy Policy – Your Information, Fully Protected

We believe protecting your personal data is our most important responsibility. Read this privacy policy to learn how Dhaka Casino collects, uses, and safeguards your information.

Last Updated: January 2026 Language: Bengali Reading time: ~8 minutes SSL Secured
Our Commitment
Your data is never sold
Stored with 256-bit SSL encryption
Right to erasure at any time
Compliant with international data protection standards
24/7 Security Monitoring
SSL Encryption
256-bit Security
Your Data Is Never Sold
Not to Third Parties
Full Control
In Your Hands
GDPR Compliant
International Standards

How We Protect Your Privacy

Six core pillars of Dhaka Casino's privacy policy that keep your data completely secure.

Secure Data Storage
All your information is stored on encrypted servers. No unauthorized party can access your data.
Minimal Data Collection
We only collect information that is necessary to operate our services. We do not ask for excessive or irrelevant data.
Your Rights Over Your Data
You have the full right to view, correct, or delete your personal information. Contact our support team at any time.
Data Sharing Policy
Your information is never shared with third parties without your permission. Exceptions are made only when required by law.
Cookie Management
Our cookie policy is fully transparent. You have complete control over accepting or rejecting optional cookies.
Marketing Preferences
Promotional emails and SMS can be opted out of at any time. We do not send unsolicited marketing messages.
Contents
1 Introduction & Scope 2 Data Collection 3 Purpose of Data Use 4 Data Sharing 5 Data Security Measures 6 Cookie Policy 7 Your Rights 8 Data Retention Period 9 Children's Privacy 10 Policy Updates 11 Contact

1. Introduction & Scope

Dhaka Casino (dhakacasino.biz) places the highest importance on your privacy. This Privacy Policy ("Policy") explains how Dhaka Casino collects, stores, uses, and protects the personal information of our members.

By visiting our website, creating an account, or using any of our services, you are deemed to have consented to the data collection and usage practices described in this Privacy Policy.

This Policy applies across all of Dhaka Casino's digital platforms — the main website, mobile app, and any associated digital services. We adhere to international data protection standards and all applicable laws.

This Privacy Policy has been prepared in Bangla so our members in Bangladesh can understand it with ease. If any part is unclear, please reach out to our support team.

2. Information We Collect

Dhaka Casino collects only the minimum information required to operate its services. Data comes from two sources — what you provide directly, and what is collected automatically while you use the service.

Information You Provide Directly

Data Type Example Why It's Needed
Identity Information Name, date of birth Account Verification & Age Confirmation
Contact Information Email, Phone Number Account Security & Communication
Financial Information Payment Method Details Deposit & Withdrawal Processing
Identity Documents NID, Passport KYC Verification (where applicable)
User Content Chat messages, complaints Providing Customer Support

Automatically Collected Information

  • Device Information: Device type, operating system, browser version.
  • Log Data: IP address, login time, page visits, click activity.
  • Location Data: Approximate location (IP-based), not precise GPS.
  • Gaming Activity: Game history, betting patterns, session duration.
  • Cookies & Tracking Data: See the Cookies section for full details.

3. How We Use Your Information

Dhaka Casino uses collected data for specific, legitimate purposes only. We never misuse your information.

  • Account Management: Registration, login verification, and account security confirmation.
  • Service Delivery: Processing deposits, withdrawals, gaming, and bonuses.
  • Fraud Prevention: Detecting suspicious activity and securing your account.
  • Legal Obligation: Meeting KYC, AML (Anti-Money Laundering), and regulatory compliance requirements.
  • Customer Support: Resolving your issues and answering your questions.
  • Service Improvement: Analytics to improve the overall user experience on the platform.
  • Marketing (Optional): Sending you relevant offers based on your preferences — only with your consent.

We never use your data for profiling or automated decision-making that could have a negative impact on you.

4. Data Sharing & Third Parties

Dhaka Casino does not sell your personal data to third parties. However, limited information may be shared in specific circumstances:

When Data May Be Shared

  • Payment Processor: Shared with Mobile Pay, Nagad, or banking partners solely to process deposits and withdrawals — transaction data only.
  • Technology Partners: For platform operations such as game software providers — covered under confidentiality agreements.
  • Legal Obligation: To comply with court orders, lawful requests from government authorities, or applicable legal obligations.
  • Fraud Prevention Agency: Partnered with recognized bodies to prevent fraud and money laundering.

Before sharing data with any third party, we ensure they follow equivalent data protection standards. All our partners are contractually bound to safeguard your information.

International Data Transfers

Your data may be transferred to servers in other countries for storage. In such cases, we ensure that international data protection standards are upheld and your information remains fully secure.

5. Data Security Measures

Dhaka Casino follows industry-leading standards to protect your data. Our multi-layered security framework includes:

Technical Safeguards
  • 256-bit SSL/TLS Encryption
  • Firewall & DDoS Protection
  • Regular Security Audits
  • Two-Factor Authentication (2FA)
Administrative Safeguards
  • Strict Access Control Policy
  • Staff Privacy Training
  • Data Breach Response Plan
  • 24/7 Security Monitoring

In the event of a data breach, we will notify affected members by email within 72 hours and take all necessary action.

6. Cookie Policy

Cookies are small text files stored in your browser. Dhaka Casino uses cookies for various purposes. A detailed breakdown of our cookies is provided below:

Cookie Type Purpose Retention Period Status
Essential Cookies Login session, security token End of session Mandatory
Functional Cookies Language preference, display settings 1 Year Mandatory
Analytics Cookies Page visits, usage statistics 6 Months Optional
Marketing Cookies Showing relevant advertisements 3 months Optional

Cookie Controls

You can disable optional cookies at any time from your browser settings. Keep in mind that disabling essential cookies may affect how certain features of the site function.

7. Your Rights

As a Dhaka Casino member, you have the following rights over your personal information:

Right to Access Information You can request details about the information we hold on you at any time. Contact support and we'll provide it within 30 days.
Right to Rectification If any of your information is incorrect, you can request a correction. Most details can be updated directly from your Account Settings.
Right to Erasure After closing your account, you can request that all your data be deleted beyond what we are legally required to retain.
Right to Object to Processing You can opt out of your information being used for marketing at any time. This does not apply to essential service communications.
Right to Data Portability You can request an export of your data in a standard format (CSV/JSON).
Right to Restrict Processing You may request a temporary restriction on processing while any dispute about the accuracy of your data is being resolved.

To exercise these rights support@dhakacasino.bizor email us at Help Center. We will respond within 30 days.

8. Data Retention Period

Dhaka Casino does not retain your data longer than necessary. Our general policy is as follows:

  • Account Information: For as long as your account remains active, and up to 5 years after closure (as required by law).
  • Financial Transaction Data: 7 years — mandatory retention for financial regulatory compliance.
  • KYC Documents: Up to 5 years after account closure.
  • Gaming Log: Up to 2 years — for dispute resolution purposes.
  • Support Conversations: Up to 3 years.
  • Marketing Data: Deleted immediately upon withdrawal of consent.

Certain data may not be deletable before a set period due to legal obligations. We will always be transparent about this.

9. Children's Privacy

Dhaka Casino strictly follows a child protection policy. Our platform does not provide services to anyone under the age of 18.

  • Age verification is carried out at the point of registration.
  • No data from minors is knowingly collected.
  • Any account found to belong to a minor will be immediately suspended and all associated data will be permanently deleted.
  • If parents have concerns, please contact support@dhakacasino.biz.

10. Changes to the Privacy Policy

Dhaka Casino may update this Privacy Policy as needed. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • You will be notified in advance by registered email if any significant changes are made.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you will have the option to close your account.

If you need a copy of a previous version, contact our support team and we'll provide one.

11. Contact & Complaints

For any privacy-related questions, requests, or concerns, please get in touch with us:

Privacy Email
privacy@dhakacasino.biz — Response within 72 hours
Live Chat Support
24/7 support in Bangla — log in to the site

We take every privacy-related request seriously and work to resolve it as quickly as possible.

Your Data Is in Safe Hands

Your privacy is our highest priority at Dhaka Casino. Register with confidence and enjoy a safe gaming experience.

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For 18+ only. Please gamble responsibly.

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