Dhaka Casino FAQ – All Your Questions Answered Here

Registration takes just 2–3 minutes. Simply create an account with your mobile number, email, full name, and password. Your account is activated immediately after OTP verification.

No, each mobile number and email can only be used to create one account. Multiple accounts are against our rules and may result in all accounts being suspended.

You must be 18 years of age or older to register at Dhaka Casino. This is part of our Responsible Gaming policy.

First, make sure your password is correct and that Caps Lock is off. If you've forgotten your password, "Forgot Password?" option. If the issue persists, Help Center Contact us.

After logging in, go to the Profile section to update your name, email, or password. To change your mobile number, please contact support.

To close or delete your account, Help Center Contact us. Applications are processed within 7 business days.

KYC (Know Your Customer) is the identity verification process. It's required to ensure secure transactions and protect your account. You can complete KYC by submitting a photo of your National ID or passport.

Check your spam or junk folder. If you still can't find it, use the "Resend Verification Email" option in your profile. If the issue persists, contact support.

You can deposit at Dhaka Casino via Mobile Pay, Nagad, Rocket, and bank transfer. Mobile banking deposits are processed within just a few minutes.

The minimum deposit is just ৳200. You can start playing with that amount at any time.

Mobile banking withdrawals are typically processed within 15–30 minutes. Bank transfers may take 1–2 business days. Completed KYC verification speeds up the process.

Dhaka Casino does not charge any fees on deposits. However, your mobile banking operator may apply a small transaction fee.

The minimum withdrawal is ৳500. A maximum daily withdrawal limit applies per business day.

Your balance usually updates within 5–10 minutes. If it still hasn't appeared after 30 minutes, please contact us with a screenshot of the transaction Help Center Contact us.

Bonus funds can be withdrawn once the specified wagering requirements have been met. For full terms and conditions, on the Bonus page is provided.

Bangladeshi players abroad can deposit using international payment methods. For more details, Help Center Contact us.

Yes, all payments at Dhaka Casino are secured with 128-bit SSL encryption. Your financial information is kept completely confidential.

Make your first deposit after registration and get an automatic 100% welcome bonus. Details on the Bonus page View.

Yes, active members receive a daily cashback bonus. Bet a qualifying amount and get a percentage of your losses back.

Refer a friend and earn a referral bonus once they sign up and make their first deposit. A fixed bonus credit is awarded for each successful referral.

Most bonuses are valid for 7–30 days. To check the expiry of a specific bonus, Bonus Page or Latest Promotions View.

Yes, you can cancel an unused bonus from your profile settings. However, once a bonus has been used, it can no longer be cancelled.

Regular betting earns you loyalty points, and you'll automatically move up through VIP tiers. Higher VIP levels unlock exclusive bonuses and privileges.

Promo Code Latest Promotions published on the page. Special codes are also sent via email and SMS notifications.

Live Casino (blackjack, roulette, baccarat), Sports Betting (cricket, football, kabaddi), 500+ slots, poker, and much more. New Games More being added all the time.

Yes, all games use certified RNG (Random Number Generator) technology. Results are completely random and cannot be predicted by anyone in advance.

Live Casino is open 24/7. You can play with a real dealer live at any time.

Live and pre-match betting is available on over 30 sports, including cricket, football, kabaddi, tennis, basketball, and volleyball. Betting Tips Learn strategies on the page.

Once your connection is restored, you can resume your previous game session. The outcome of any active bets is safely saved on our servers.

Yes, most slots and table games have a demo mode. Practice for free to learn the rules, then play with real money.

Jackpot winnings are automatically credited to your wallet. Larger amounts are processed faster when KYC verification is already completed.

Any game-related issues Help Center let us know. Reporting with a screenshot helps us resolve the issue faster.

Yes, Dhaka Casino uses SSL encryption and advanced data protection technology. Your information is never sold to third parties. Learn more Privacy Policy View.

Go to the Security section in your Profile Settings to enable SMS or app-based 2FA. Turning this on keeps your account significantly more secure.

Change your password immediately and Help Center Let us know. Our security team will immediately terminate all active sessions.

No. Dhaka Casino will never ask for your password via email, SMS, or chat. If you receive such a message, treat it as phishing and report it immediately.

Immediately Help Center contact us and request a temporary account lock. We'll investigate and take the necessary action.

From your profile settings, you can set daily/weekly deposit limits, betting limits, and self-exclusion. Learn more Responsible Gaming on the page.

The Dhaka Casino app is available directly Download Page available for both Android and iOS devices.

Yes, the mobile app offers everything the website does — plus extras like biometric login and push notifications.

The app is approximately 45 MB. It supports Android 6.0 and above, and runs on iPhone 7 or later on iOS.

On Android, allow installation from unknown sources by going to Settings > Security > Unknown Sources and enabling it. If you're still having trouble, Help Center Contact us.

When a new update is available, you'll receive an automatic notification the next time you open the app. Download Page You can also download the latest version from there.

Yes, you can manage push notifications from the app's settings or your phone's notification settings. Keep bonus notifications on so you never miss an offer.